Conditions
If you would like to return an item purchased from our online shop, you have to do so
You have 14 days from the date you received the goods (except for watches) to return your order. Please note that the items must be received by us within this period.
Please note! Unprotected watches may only be tried on, but not worn. Wearing the watch leads to a loss of value for which the consumer must pay compensation.
The consumer bears the direct costs of returning the goods. This does not apply to watches from one
Value of over 2,000 CHF
Please note that even the smallest marks or scratches
must pay compensation for watches in the event of a return. We therefore strongly recommend that you do not remove the vacuum or other seals!
Proceedings
Please note!
For watches from €1,500 please use the contact form
Download the return form and print it out. Only completed forms can be edited.
You will receive your money back within 24 hours of receiving the package.
DOWLOADPlease send the package to the following address The Luxury Chrono GmbH
Swiss Post branch 520
Bahnhofstrasse 1, 9470 Buchs SG